Terms & ConditionsEffective Date: November 2025Welcome to Jean Laurent Real Estate (eXp Realty) (“we,” “us,” or “our”). By using this website, submitting a form, or requesting a home-value report or consultation, you agree to the following Terms & Conditions.⸻1. Use of ServicesThis website and all associated forms are provided for informational real-estate purposes. Our services include: • Home-value estimates • Market insights • Real-estate consultations • Communication related to your inquiryHome-value estimates are not guaranteed appraisals and should not be used as formal valuation documents.⸻2. User ConsentBy submitting any form on this website, you confirm that: • You are providing accurate information. • You consent to receive calls, texts, and emails related to your inquiry. • You may withdraw consent at any time by replying STOP to text messages or clicking unsubscribe in emails.Consent may also be confirmed verbally through our AI assistant when scheduling your requested appointment.Your consent is not required to access real-estate services.⸻3. EligibilityYou must be at least 18 years old to use this website or submit information.⸻4. No Broker-Client Agreement by Submission AloneSubmitting a form does not create: • A listing agreement • A buyer agreement • Any agency relationshipA formal agreement requires signed documents as required by Maryland and Pennsylvania real-estate licensing laws and eXp Realty policies.⸻5. Limitation of LiabilityWe strive for accuracy but: • Make no warranties regarding website content • Are not responsible for errors, delays, or data inaccuracies • Are not liable for any loss resulting from use of this website or automated communicationsAutomated messages are provided for convenience and scheduling purposes only.⸻6. Data Handling & Third-Party ServicesYour information may be processed by trusted vendors, including: • Seller Genius AI (AI voice assistant and workflow automation) • SignalWire (call and SMS delivery) • Mailgun or similar providers (email delivery)We do not sell or share your personal information with unrelated third parties.For more details, see our Privacy Policy.⸻7. Opt-Out OptionsYou may opt out of: • SMS messages — reply STOP • Email communications — click unsubscribe • Calls — request removal by emailing usOpting out of messages does not prevent you from receiving required documentation if you enter into a real-estate agreement.⸻8. Links Sent Via SMS or EmailIf you receive a link from us by SMS or email, it will direct you to: • Appointment details • Home-value reports • Important disclosures • Your requested real-estate informationWe will never request payment or sensitive information (e.g., SSN, bank info) via text message.⸻9. Governing LawThese Terms & Conditions are governed by the laws of: • The State of Maryland • The Commonwealth of Pennsylvania • Applicable federal telecommunications rules⸻10. Contact InformationFor questions, requests, or support, contact:Jean Laurent Real Estate | eXp Realty 📍 1031 York Rd Ste 800, Lutherville–Timonium, MD 21093 📧 [email protected] 🌐 jeanlaurentrealtor.com 📞 410-456-8688
